STAGE 01 / 05
Discover
Listen first. Pressure-test what success actually looks like.
- — —Stakeholder mapping & C-suite interviews
- — —AS-IS architecture, data & vendor audit
- — —Health-check across GRC, security & ops posture
- — —Commercial envelope & success criteria
STAGE 02 / 05
Design
Architect the target state, operating model and delivery shape.
- — —TO-BE architecture (TOGAF / SABSA / Zachman)
- — —Target operating model & RACI
- — —Vendor & ISV evaluation, RFP, SOWs, BOMs
- — —Program flight plan, increments & SteerCo cadence
STAGE 03 / 05
Build
Stand up squads — internal, partner, ISV — under one delivery hand.
- — —SAFe / Agile / Waterfall delivery, sprint planning
- — —Configuration, customisation, integrations & APIs
- — —SAST / DAST / IAST, code reviews, security uplift
- — —Hands-on programming, Git versioning, environments
STAGE 04 / 05
Run
Operate the change in BAU until KPIs hold for two reporting cycles.
- — —BAU operations, ITIL / ITSM / ITOM enablement
- — —KPI dashboards, OEE, decisioning telemetry
- — —Incident response, post-incident reviews
- — —Continuous improvement & MDF cycles
STAGE 05 / 05
Transfer
Hand back capability, IP and a runbook your team can extend.
- — —COE, COP and Guild establishment
- — —Documentation, runbooks & training curriculum
- — —L&D, master classes & data-steward enablement
- — —Steering committee close-out & value realisation